If the organisation have activated device location sharing the devices will share their position with backoffice regulary.
How to activate device location sharing
Contact the support to activate this feature
Note! A device will share its location as long as a user is logged in. Log out from the app to stop sharing device location.
Activate on Android device
For the device location sharing to work the device must allow certain permissions. It's important to configure according to this guide to enable full functionality.
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Select Allow while using app | Select Change to allow all the time | Select Allow |
Activate on iOS device
For the device location sharing to work the device must allow certain permissions.
It's important to configure according to this guide to enable full functionality.
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Select Allow while using app | Select Change to allow all the time | Select Allow |
Device note when sharing location
The app will show an icon and a message when the icon is clicked with information that the device is sharing its location and how to stop sharing.
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Location sharing is not working?
Make sure that the device has the correct permissions according to above.